Return And Exchange Policy

  • Exchange is only possible if the product is damaged while shipping or wrong product is delivered.
  • AS A STANDARD COMPANY POLICY WE DO NOT ISSUE REFUNDS.

PROCEDURE

  • To start an exchange kindly email sales@pierah.com or call +91-9811107172 (Mon-Fri 10am – 7pm) in India.
  • Our representatives will guide you on how to ship the items back to us. Please do not ship any item to our offices without corresponding with our representatives.
  • All exchanges must be accompanied with a copy of your invoice.
  • All items must be shipped back to Pierah in its original dilverd packaging.
  • Pierah Jwellers will not be responsible for lost or damaged items, while shipping them back to us.
  • All shipping costs related to the exchange must be borne by the customer