Return And Exchange Policy
- Exchange is only possible if the product is damaged while shipping or wrong product is delivered.
- AS A STANDARD COMPANY POLICY WE DO NOT ISSUE REFUNDS.
PROCEDURE
- To start an exchange kindly email sales@pierah.com or call +91-9811107172 (Mon-Fri 10am – 7pm) in India.
- Our representatives will guide you on how to ship the items back to us. Please do not ship any item to our offices without corresponding with our representatives.
- All exchanges must be accompanied with a copy of your invoice.
- All items must be shipped back to Pierah in its original dilverd packaging.
- Pierah Jwellers will not be responsible for lost or damaged items, while shipping them back to us.
- All shipping costs related to the exchange must be borne by the customer